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Product Management Programme

Integrated with AI

Gain product management skills that will help you optimise your organisation's end-to-end product development processes.

Work Experience

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Programme Overview

The success of a company increasingly hinges on the effectiveness of its product management process—now more than ever, with AI redefining how products are conceived, built, and scaled. Whether you're launching new offerings or enhancing existing ones, managing the product life cycle requires both strategic leadership and data-driven agility. In fact, nearly 70% of product managers agree that product management is fundamentally a leadership role.

The Product Management Programme - Integrated with AI from Singapore Management University equips you to lead this evolution—offering the skills to manage the entire product life cycle, while also integrating AI-powered tools and frameworks that are shaping the future of product success.

$150Mn

Singapore’s 2025 Budget allocates SGD $150 million for the Enterprise Compute Initiative, enabling SMEs to access AI tools for product development and innovation.
SOURCE: CFOtech Asia, 2025

92%

of executives in Asia-Pacific expect to boost spending on AI in the next three years, with product development and strategy among the top investment areas.
SOURCE: McKinsey, 2025

By 2025

AI will cut product development lifecycles in half for leading companies by 2025.
SOURCE: PwC: 2025 AI Business Predictions

What You Will Learn in the Programme?

  • Develop the product mindset needed to bring viable products (or services) to market

  • Define the problem a product will solve, map the customer’s journey and create user personas

  • Use design thinking to generate innovative ideas and solutions to design problems

  • Analyse strategies and frameworks for developing, marketing and selling a product

  • Evaluate product road mapping and prototyping decisions using various product management techniques and practices

  • Outline a plan to create a competitive scalable product using key product development strategies and frameworks

  • Develop an understanding of the different types of pricing strategies and formats in launching a new product, and how an innovative pricing strategy can be a critical differentiator in launching a new product

Mastering Product Management: From Design Thinking to Launch Strategy with SMU

Join Dr. Markus Karner as he gives you an exclusive tour of this programme. Learn to craft user-centric solutions, develop winning strategies, and guide products from concept to successful market launch.

Dr Markus Karner

    Programme Highlights

    Pre-Recorded Video Lectures
    Pre-recorded Video Lectures

    Self-paced learning from SMU faculty, with select live sessions.

    25+ Assignments
    25+ Assignments

    Hands-on tasks to apply product strategies and frameworks.

    Tools Demo Sessions for 5+ Tools
    Tool Demo Sessions for 5+ Tools

    Exposure to key tools used across the product life cycle.

    2+ Case Studies
    2+ Case Studies

    Deep dives into successful product strategies and decisions.

    Generative AI Modules
    Generative AI Modules

    Learn how GenAI is transforming modern product development and decision-making.

    Industry Examples
    Industry Examples

    Real-world product management scenarios and use cases.

    10 Peer Discussion Boards
    10 Peer Discussion Boards

    Engage with peers on product challenges and insights.

    Live Sessions by SMU Faculty
    Live Sessions by SMU Faculty

    Interactive live online sessions with SMU faculty.

    Capstone Project
    Capstone Project

    Apply your product management learnings in the form of a capstone project.

    LP - SMU-PM - Programme Highlights - Icon 10
    Live Online Masterclasses

    Masterclasses on AI and gen AI by industry experts.

    Note:

    • The programme highlights mentioned above are subject to change based on faculty availability and the desired outcomes of the programme.

    • *This programme is primarily self-paced online with some live sessions conducted by programme faculty. The availability of post-session video recordings is at the discretion of the faculty members, and Emeritus or the institute cannot guarantee their availability. We have a curated panel of distinguished industry practitioners who will conduct weekly live doubt-clearing sessions.

    • **Assignments will be graded by industry practitioners who are available to support participants in their learning journey, and/or by the Emeritus grading team. The final number of quizzes, assignments, and discussions will be confirmed closer to the start of the programme.

    Programme Modules

    • Definition of Product Management

    • Gartner View On Product Management

    • General Product Management Skills

    • Specific Product Management Skills in Software, Technology, Life sciences

    • Role of a Product Manager

    • Case Study Discussion: Kindle Fire

    • Product development in the digital age

    • Designing customer centric products and design thinking

    • Product opportunity gap and minimum viable product

    • Lean and agile product development methods

    • Pricing strategies & business models

    Live Session:

    • AI in Product Discovery and Prioritization

    • Managing product life cycle

    • Product Portfolio Strategy

    • Portfolio Management

    • Cumulative Demand Growth Life Cycle

    • Value Creation

    • Empathising with ethnography

    • Introduction to design thinking

    • Prototyping and testing

    • Ideating by numbers

    • The value proposition

    Live Session:

    • AI for Ideation, Personas and Hyper-Personalization

    • How to prepare a PIC

    • Preparing a product concept

    • The problem-find-solve approach

    Live Session:

    • Agentic AI for Product Roadmapping and Strategic Execution

    • Introduction & warm-up interactive individual exercise with Miro

    • What’s UX? (Roles, Day in Life of UXers, Current Trends in the field)

    • On-boarding Figma

    • Figma follow-along activity

    Live Session:

    • UI/UX Design for Product Managers

    • Traditional and Lean product development processes

    • Agile scrum philosophy and methodology

    • Agile and Design Thinking

    • Combining best practices

    Tools Workshop:

    • Live online tool workshop from faculty

    • Strategic importance of pricing

    • Value-based pricing

    • Multidimensional value

    • Creating value-based pricing

    • Business pricing models:

    1. Product as a Service (PaaS)

    2. Freemium Pricing Model

    3. Users as Product Model

    4. Subscription and Value Chain Delinking Model

    5. Walled Garden Mode

    Live Session:

    • AI for Dynamic Pricing and Financial Modeling

    • Introduction to Positioning: Direct Competitive Comparison, Category Shifting, Uniqueness

    • Preparing for Positioning

    • Firm Considerations

    • Reflecting Strategies with examples

    • Introduction to Product Life Cycle (PLC):

    • Profit Considerations of PLC

    • PLC Models

    • Growth, maturity and decline considerations.

    • Importance of Pricing from a consumer and financial perspective.

    • Different prototypes of pricing strategies and a discussion of their advantages and limitations.

    Live Session:

    • Agentic AI for Product Operations and Workflow Automation.

    • Growth Hacking Strategy

    • Strategy as Position: 5 Forces analysis

    • Concept of causal reasoning

    • Effectuation

    • Principles of effectuation

    Live Session:

    • Growth Hacking - Live Session with Professor David Gomulya

    2 Hours per session

    • Session 1: Asana AI and Notion AI

    • Session 2: SQL (SQLAI) and Mixpanel

    • Introduction to Generative AI

    • Generative AI Models

    • Working with Generative AI

    • Gen AI for Product Management

    Live Session:

    • Gen AI in Product Management

    Note:

    • *This programme is primarily self-paced online with some live sessions conducted by programme faculty. The availability of post-session video recordings is at the discretion of the faculty members, and Emeritus or the institute cannot guarantee their availability. We have a curated panel of distinguished industry practitioners who will conduct weekly live doubt-clearing sessions.

    • **Assignments will be graded by industry practitioners who are available to support participants in their learning journey, and/or by the Emeritus grading team. The final number of quizzes, assignments, and discussions will be confirmed closer to the start of the programme.

    Capstone Project

    Further develop your product management experience and portfolio.

    This in-depth Capstone Project will challenge you to apply the skills and techniques gained in Week 4 to Week 9 to a real-world product development scenario.

    Live Sessions

    Live Sessions by Industry Experts

    LP - SMU-PM - Live Sessions 1 - Image
    AI in Product Discovery and Prioritization

    Live Sessions by Industry Experts

    LP - SMU-PM - Live Sessions 2 - Image
    AI for customer personas, market segmentation, and rapid product innovation using AI to personalize user experience

    Live Sessions by Faculty

    LP - SMU-PM - Live Sessions 3 - Image
    UI/UX Design for Product Managers

    Live Sessions by Faculty

    LP - SMU-PM - Live Sessions 4 - Image
    Product Management and Tools: Jira and Trello

    Live Sessions by Faculty

    LP - SMU-PM - Live Sessions 5 - Image
    Growth Hacking

    Live Sessions by Industry Experts

    LP - SMU-PM - Live Sessions 6 - Image
    AI for Dynamic Pricing and Financial Modeling

    Live Sessions by Industry Experts

    LP - SMU-PM - Live Sessions 7 - Image
    Agentic AI for Product Operations and Workflow Automation

    Live Sessions by Industry Experts

    LP - SMU-PM - Live Sessions 8 - Image
    Agentic AI for Product Roadmapping and Strategic Execution

    Live Sessions by Industry Experts

    LP - SMU-PM - Live Sessions 9 - Image
    Live Session on Gen AI in Product Management (Optional)

    Industry Examples

    Through real-world examples from multiple industries, you'll see how the theories are put into practice.

    Other companies that are included as examples or as use cases in the program include Kodak, Nokia, Britannica, Blockbuster, Intel, Gillette, GoPro, Sony, Philips, Nike, Samsung etc.

    Apple
    Apple

    Learn about the launch of disruptive products like iPad and Apple Watch.

    Netflix
    Netflix

    Understand the story of Netflix and how product development took place based on customer needs.

    Amazon
    Amazon

    Learn about the evolution of Amazon’s business model.

    Rolex
    Rolex

    Analyse the value proposition of Rolex and how it’s business model fits.

    Mercedes
    Mercedes

    Examine how Mercedes used design thinking to adapt to specific customer needs.

    Tesla
    Tesla

    Understand the sustaining innovation model with existing products at Tesla.

    Note: All brand, product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with, endorsement by, or association of any kind between them and programme owners.

    Industry Practice Tools

    Note:

    • All product and company names mentioned in this material are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.

    • *The tools will be taught by teaching faculty, industry practitioners, or linked to relevant knowledge bases for your reference and self-guided learning.

    Case Studies

    Growth Hacking with Adobe Spark
    Growth Hacking with Adobe Spark

    Recent years have seen a rapid democratisation of premium design with user-friendly and intuitive tools. With a wide set of options available to the consumers and fierce competition between the providers, how can Adobe Spark strike the perfect balance between free and paid features? Moreover, how can they convert free users to paying ones?

    Road mapping and Prioritization
    Road mapping and Prioritization

    How can food ordering and delivery platforms cope with the shift in consumer preference for home cooked food and hygienic dining experiences in the post-covid era? Moreover, how can they connect the rising number of home chefs with consumers looking for healthy meals?

    Other case studies include: Adobe, Whirlpool, Amazon Kindle Fire Phone, Motorola, etc.

    Note: All brand, product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with, endorsement by, or association of any kind between them and programme owners.

    Programme Faculty

    Kapil R Tuli, PhD
    Kapil R Tuli, PhD

    Lee Kong Chian Professor of Marketing, Director, Retail Centre of Excellence Singapore Management University

    Markus Karner, PhD
    Markus Karner, PhD

    Academic Director, Executive Development

    Shantanu Bhattacharya, PhD
    Shantanu Bhattacharya, PhD

    Lee Kong Chian Professor of Operations Management; Deputy Dean (Programmes); Academic Director, PhD in Business (General Management)

    Srinivas K. Reddy, PhD
    Srinivas K. Reddy, PhD

    Professor of Marketing; Director, Centre for Marketing Excellence; Academic Director, LVMH-SMU Asia Luxury Brand Research Initiative

    Patrick Tan, PhD
    Patrick Tan, PhD

    Senior Lecturer of Strategic Management; Academic Director, ITI; Course Coordinator, ITI track

    Tamas Makany
    Tamas Makany

    Full-time Faculty Associate Professor of Communication Management (Practice)

    Gomulya, David
    Gomulya, David

    Full-time Faculty, Associate Professor of Strategy & Entrepreneurship; Academic Director, Master of Science in Innovation

    Note - Programme Faculty for the live sessions might change due to unavoidable circumstances, and revised details will be shared closer to the programme start date.

    Who Is This Programme For?

    The programme is designed for both tech and non-tech professionals. Representative roles and industries that can benefit include:

    Industries: IT Product & Services, Banking and Financial Services, Pharmaceuticals, Consulting and beyond

    Functions: Technological Management, General Management, Operations, and Consulting

    This programme is ideal for professionals who are looking to develop new products/services, to increase revenues and profitability, conceptualise disruptive business models with a product-centric approach, manage product portfolios and corporate strategy, and identify more market opportunities for business growth.

    LP - SMU-PM - Past Participants Profile - Image

    Testimonials

    Interacting with other coursemates from different careers and seeing how our approaches and perspectives differ towards the capstone project.
    caitlin kuek
    Software Engineer
    NCS Group
    Working on the project with my group. Initially, I thought it would be difficult, but after going through the project, I found it enjoyable learning with and from them.
    Chia Victor
    Managing Director
    Grace Team Enterprises Pte Ltd
    The group assignment made me feel as if I were in a real classroom, collaborating with fellow peers during meetings.
    Richard Sykes Rivera
    UI/UX Designer
    Security Bank Corporation
    Bite-sized courses, delivered fully online for the most part, with interesting case studies and prompt uploading of recordings.
    Benjamin Chia
    Deputy Manager
    LTA
    The best part was the live webinars, which brought the course to life and helped improve everyone's understanding during the Q&A process.
    Sunny Liu
    Marketing manager
    Chogori Technology
    Interesting content presented in bite-sized chunks, with engaging lecturers who know how to speak and present well.
    Jia Wei Lim
    .
    The structure of the module made it easier to understand the programme.
    Nerisa Rosario Guillermo
    Senior Vice President
    United Overseas Bank
    Interesting content presented in bite-sized chunks, with engaging lecturers who knew how to speak and present well.
    Jia Wei Lim
    A
    Avetics Global
    The learning material was useful and applicable as a reference for real-world scenarios.
    Jenny Siah
    Product Manager
    CIMB Bank Berhard
    I loved how the course was structured, allowing those who could not attend live sessions during the daytime to access them later. The flexible timeline for coursework submission helped relieve stress,...
    Yeong Zhuang Tan
    Senior Developer
    GIC Pte Ltd
    Taking the course opened my eyes to higher-level thinking, helping me consider the end product more carefully. Meeting people from diverse backgrounds and downloading course materials for future refer...
    Aristides Wade
    Business Development
    TE Connectivity
    After attending this course, I was able to identify several important aspects of setting up my restaurant business and developing my products and services. Overall, I had a great time meeting my cours...
    SMU-PM Learner CHUA HOCK LENG 198x198
    CHUA HOCK LENG
    Senior Manufacturing Engineer
    Aurigin Technology Pte Ltd
    The professors were highly knowledgeable in their respective fields and were keen to share their knowledge and experience.
    Raul Fernando Garcia Azcarate
    Compliance Engineer
    Lionsbot
    The group assignments and discussions were very insightful, providing the opportunity to hear different thoughts and perspectives. Real-life examples shared during the modules helped in understanding ...
    Lakshmi Pawar
    Senior Associate
    J P Morgan
    The opportunity to apply learnings with teams and collaborate on group assignments was very valuable.
    Twinkle Shah
    Director, Operations Solutions
    FWD Insurance
    The capstone project was extremely helpful for gaining knowledge and learning from the expertise of team members.
    Nurul Azliah
    Content lead
    UKISS TECHNOLOGY
    The course content and assignments really helped us understand the concepts thoroughly.
    Soumya Sahu
    Business Analyst
    Tata Consultancy Services
    I learned a lot from both the faculty and my peers and was able to apply the new knowledge directly to my job.
    SMU-PM Learner Dylan Ngo 198x198
    Dylan Ngo
    Executive
    Courts SG
    There were many examples provided, along with a diverse range of instructors who were experts in their respective fields.
    Charmaine Ng
    Analyst
    Marina Bay Sands

    Past participants of Emeritus work at

    LP - SMU-PM - Past participants of Emeritus work at - Image

    Note: All brand, product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with, endorsement by, or association of any kind between them and programme owners.

    Example image of certificate that will be awarded after successful completion of this program

    Certificate

    Upon successful completion of the programme, participants will be awarded a verified digital certificate by Singapore Management University.

    Note:

    • All certificate images are for illustrative purposes only and may be subject to change at the discretion of Singapore Management University.

    • *Emeritus or the institute does not guarantee availability of any live faculty session recordings.

    Emeritus Career Services

    Stepping into a business leadership career requires a variety of job-ready skills. Below given services are provided by Emeritus, our learning collaborator for this program. The primary goal is to give you the skills needed to succeed in your career; however, job placement is not guaranteed.

    Emeritus provides the following career preparation services:

    • Resume building videos

    • Interview preparation videos

    • Linkedln profile building videos

    • Interview guidebooks

    • Glossary of resume templates

    Please note: SMU or Emeritus do not promise or guarantee a job or progression in your current job. Career Services is only offered as a service that empowers you to manage your career proactively. The Career Services mentioned here are offered by Emeritus. SMU is not involved in any way and makes no commitments regarding the Career Services mentioned here

    The Learning Experience

    What is it like to learn with the learning collaborator, Emeritus? More than 300,000 professionals globally, across 200 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded. All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner during the course period the cost of which is already included in the overall Course fee of the course. A dedicated program support team is available 7 days a week to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.

    FAQs

    Yes, this product management course is designed for both tech and non-tech professionals. It teaches a structured approach to product strategy, development, and portfolio management, using real-world examples and interactive sessions to guide participants through the end-to-end product lifecycle.

    While rooted in SMU’s globally recognized academic ecosystem, this programme stands out among management courses in Singapore by offering a product-centric, digital-first approach. With a fully online format and global cohort, it delivers practical frameworks in design thinking, agile development, and business strategy—relevant for professionals around the world.

    Yes, upon successful completion of the programme and capstone project, participants will receive a product management certificate from Singapore Management University, validating their expertise in product leadership and innovation.

    While not a traditional project management course online, this programme covers agile and lean development practices, Jira and Trello usage, and product lifecycle management—ideal for those managing product workflows in dynamic environments.

    The product management training includes live faculty sessions and industry expert sessions. Participants also gain hands-on exposure to tools like Figma, Miro, Whimsical, Asana, and real-world case studies from companies like Adobe and Swiggy.

    This programme stands out among product development courses by combining structured modules on MVPs, customer personas, UI/UX, and pricing models with hands-on training in prototyping tools and real-world product testing scenarios.

    Yes, the programme is among the best product management courses for tool-based learning. It teaches high-demand platforms like Jira, Figma, Miro, and Trello, helping participants manage end-to-end product development efficiently.

    Yes, this is a forward-looking digital product management course that covers product strategy in the digital age, customer-centric design, lean innovation, and digital disruption, with examples from companies like GoPro, Nike, and Nokia.

    Absolutely. As a product strategy course, this programme includes modules on portfolio planning, pricing innovation, positioning, and lifecycle management—empowering professionals to create scalable, market-ready product roadmaps.

    The optional generative AI module introduces participants to foundational GenAI models, tools, and applications relevant to product development. It includes a masterclass on the latest innovations and use cases but does not affect final evaluations.

    Early registrations are encouraged. Seats fill up quickly!

    Flexible payment options available.

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